Terms and Conditions

Welcome to FayazX Training ("FayazX", "we", "us", or "our"), an online fitness coaching service operated by Coach Fayaz.

These Terms and Conditions govern your use of our website, the FayazX app, and our online coaching services.

By accessing our website, submitting a coaching application, purchasing a program, or using our services, you agree to these terms. If you do not agree with any part of these terms, please discontinue your use of our services.

FayazX provides personalised online fitness and nutrition coaching designed around individual goals, lifestyles, and requirements.

Depending on the program you purchase, our services may include:

• Personalised workout plans for gym or home training.
• Individualised nutrition plans with calorie and macronutrient targets.
• Fat loss, muscle building, and body recomposition coaching.
• Fitness guidance for students and busy professionals.
• General fitness guidance for clients with specific needs, subject to suitability and appropriate medical clearance where necessary.
• Weekly progress reviews and coaching feedback.
• Exercise technique guidance and form video reviews.
• Workout, nutrition, and progress tracking through the FayazX app, where included.
• Daily accountability support, including tracking tasks, steps, and water intake where available.
• Direct WhatsApp communication with Coach Fayaz.

The exact services, duration, fees, and inclusions will be communicated before enrollment.

FayazX is built around personalised coaching delivered directly by Coach Fayaz.

Training plans, nutrition recommendations, and progress adjustments are developed according to each client's goals, circumstances, preferences, and progress.

We do not provide identical plans to every client. Recommendations may change based on progress reviews, adherence, feedback, and individual requirements.

Where direct coaching by Coach Fayaz is included in your selected program, coaching will be delivered in accordance with the agreed package.

WhatsApp access allows clients to contact Coach Fayaz, but it does not guarantee an immediate response at every hour. Response times depend on the nature of the enquiry, workload, and the terms of the selected program.

You must be at least 18 years old to enroll independently.

Individuals under 18 may participate only with appropriate written consent from a parent or legal guardian, who must review and accept these terms on their behalf where legally required.

Parents or legal guardians are responsible for ensuring that participation is appropriate for the minor's age, health, and circumstances.

We reserve the right to decline an application where our services may not be appropriate for an individual's needs or circumstances.

Submitting an application does not guarantee acceptance into a FayazX coaching program.

Applications are reviewed based on program availability, the information provided, and the suitability of online coaching for the applicant.

Enrollment is confirmed once the application has been accepted, the applicable payment has been received, and any required onboarding steps have been completed.

We may decline or defer an application where coaching may be unsuitable or where additional information or medical clearance is reasonably necessary.

FayazX provides fitness and general nutrition coaching. Our services are not a substitute for medical diagnosis, treatment, physiotherapy, or professional healthcare.

Coach Fayaz does not diagnose medical conditions, prescribe medication, or replace the care provided by qualified healthcare professionals.

By enrolling, you acknowledge the following:

• You should consult an appropriately qualified healthcare professional before beginning a new exercise program or making significant dietary changes if you have a medical condition, injury, or other relevant health concern.
• You must disclose relevant medical conditions, medications, injuries, surgeries, allergies, and physical limitations that may affect your participation.
• You must inform Coach Fayaz promptly if your health or circumstances change in a way that may affect your training.
• Coaching for conditions such as PCOS, diabetes, hormonal disorders, or metabolic conditions is limited to appropriate fitness and general nutrition guidance and does not replace medical care.
• You must not start, stop, or change prescribed medication based on coaching recommendations without consulting your prescribing healthcare professional.
• Clients with diabetes should follow their healthcare professional's advice regarding blood glucose monitoring, exercise, and dietary changes.
• Guidance involving joint injuries or movement limitations is limited to appropriate exercise modifications and is not a substitute for physiotherapy or rehabilitation from a qualified professional.

We may request medical clearance before beginning or continuing a program if reasonably necessary.

Stop exercising if you experience concerning symptoms. Seek urgent medical attention for symptoms such as chest pain, fainting, severe shortness of breath, or other signs of a medical emergency.

Nothing in this section excludes or limits any rights or liabilities that cannot legally be excluded or limited.

Physical exercise and changes in nutrition involve inherent risks, including muscle soreness, strains, injuries, and other adverse effects.

You are responsible for:

• Training within your physical capabilities.
• Using exercise equipment safely.
• Following appropriate exercise technique.
• Respecting medical advice and any applicable restrictions.
• Communicating pain, injuries, or concerning symptoms promptly.
• Avoiding exercises or activities that are unsuitable for your condition.

You should not attempt to lift weights beyond your capabilities or perform exercises that you cannot execute safely.

You acknowledge that following a fitness program requires responsible participation and that individual risks vary.

Nothing in these terms removes any legal responsibility that FayazX may have for its own acts or omissions.

Every client responds differently to training and nutrition.

Results depend on various factors, including consistency, adherence, sleep, recovery, stress, genetics, health status, training experience, and other individual circumstances.

FayazX does not guarantee a particular amount of weight loss, muscle gain, fat reduction, strength improvement, or physical transformation within a specified period.

Client testimonials, transformation photographs, and progress figures displayed on our website, app, or social media represent individual experiences and are not guarantees of equivalent results for other clients.

We aim to provide structured, personalised coaching to help clients work towards their goals, but outcomes cannot be guaranteed.

The free calorie and macronutrient estimator on our website provides general estimates based on the information entered by the user.

These estimates are intended for informational purposes and do not constitute a personalised coaching plan or medical advice.

The estimator may not account for individual medical conditions, medications, metabolic differences, or other factors that affect nutritional requirements.

Actual calorie and macronutrient requirements may differ from the estimates provided.

For personalised recommendations, you may apply for an appropriate FayazX coaching program.

As a FayazX client, you agree to:

• Provide accurate and complete information about your health, lifestyle, training history, dietary preferences, and goals.
• Complete onboarding forms and submit requested information in a timely manner.
• Follow your agreed training and nutrition plan responsibly.
• Submit weekly check-ins, measurements, progress photographs, and feedback where required by your program.
• Report relevant health changes, injuries, pain, or difficulties with your plan.
• Communicate respectfully with Coach Fayaz.
• Avoid sharing your personalised coaching materials with others.
• Use the FayazX app and other coaching resources responsibly.

The quality of coaching adjustments depends partly on the accuracy and completeness of the information you provide.

Incomplete check-ins, inaccurate information, or failure to communicate relevant changes may affect the suitability of recommendations and your progress.

Clients may contact Coach Fayaz through the designated WhatsApp communication channel in accordance with their selected program.

Where a program includes 24/7 WhatsApp access, clients may send messages at any time. However, this does not guarantee an immediate response at every hour.

Weekly check-ins will generally receive feedback within 24–48 hours of submission, subject to the terms of the selected program and any circumstances communicated to the client.

WhatsApp support is not an emergency or medical service.

For medical emergencies, contact your local emergency services or seek immediate medical attention.

Where app access is included in your program, clients may use the FayazX app to access their coaching plans, record workouts, track nutrition, submit check-ins, and use other available features.

You are responsible for maintaining the confidentiality of your login credentials and for activity conducted through your account.

You must not:

• Share your login credentials with unauthorised individuals.
• Allow other people to use your account.
• Attempt to access another client's account or information.
• Misuse app features or attempt to interfere with the app's operation or security.

We may restrict or suspend access where reasonably necessary to address security concerns, misuse, or violations of these terms.

App access after your coaching period ends will depend on the package purchased and the access arrangements communicated before enrollment.

We cannot guarantee uninterrupted availability of the app or its features at all times.

Program fees, duration, payment arrangements, and inclusions will be communicated before enrollment.

Unless otherwise agreed, payment must be completed before coaching begins.

Fees cover the services specified in your selected program. Additional services, extensions, or upgrades may incur additional charges, which will be communicated before purchase.

Prices may change for future purchases or renewals. Such changes will not alter the agreed price for a period that has already been paid for.

Where installment payments or recurring subscriptions are offered, the applicable payment schedule, renewal arrangements, and cancellation terms will be disclosed before you commit.

You are responsible for ensuring that payment information provided is accurate and that payments are made when due.

Cancellation and refund requests are handled according to the terms communicated before purchase and applicable law.

FayazX coaching services are primarily delivered digitally through the app, WhatsApp, and other designated communication channels.

After enrollment and submission of the required onboarding information, your personalised plan will generally be delivered within the timeframe communicated to you before enrollment.

Where a specific delivery timeframe is agreed, that timeframe will apply, subject to any reasonable delays caused by incomplete information or circumstances outside our reasonable control.

If additional information is required to prepare your plan safely and appropriately, delivery may be delayed until that information is received.

FayazX does not sell or ship physical products as part of its standard online coaching services unless expressly stated otherwise.

FayazX may collect information necessary to provide and manage coaching services. This may include contact details, fitness goals, training records, dietary preferences, body measurements, progress photographs, and relevant health information.

We treat client information as confidential and use it for coaching and related business purposes in accordance with our Privacy Policy and applicable law.

We will not publish identifiable client photographs, testimonials, names, or transformation stories for promotional purposes without the appropriate consent.

Where consent is required for promotional use, it will be obtained separately. Withdrawing consent will apply to future use, subject to applicable law and any limitations relating to material already lawfully published or distributed.

For further information about how personal information is collected, used, stored, and protected, please read our Privacy Policy.

Unless otherwise stated, all intellectual property rights in the FayazX website, app, branding, training materials, nutrition plans, videos, graphics, written content, and other original coaching resources belong to FayazX or the relevant rights holder.

Purchasing a coaching program grants you permission to use the materials supplied to you for your personal fitness journey. It does not transfer ownership of those materials.

Without prior written permission, you must not:

• Republish or commercially distribute our website or app content.
• Sell, rent, or sublicense our coaching materials.
• Copy, reproduce, or redistribute personalised plans for commercial purposes.
• Share paid coaching resources with unauthorised individuals.
• Present our original content as your own.
• Use our branding or other protected materials in a way that implies an unauthorised association with FayazX.

These restrictions do not affect any rights you may have under applicable law.

Our website may use cookies and similar technologies to support functionality, improve performance, understand website usage, and enhance the user experience.

Where required by law, consent will be obtained before non-essential cookies or similar technologies are used.

You may be able to manage cookie preferences through your browser or the website's cookie settings.

Further details about our use of cookies and related technologies will be provided in our Privacy Policy.

Our website may contain links to third-party websites and platforms, including Instagram, WhatsApp, payment providers, and external applications.

These services operate under their own terms, privacy policies, and security practices.

FayazX does not control all third-party services and is not responsible for their independent content, policies, or availability. This does not exclude any responsibility that may apply to FayazX under applicable law.

Organisations may link to our website provided that the link is not deceptive, does not falsely imply sponsorship or endorsement, and is appropriate to the context in which it appears.

We may request the removal of links that misleadingly imply an association with FayazX or otherwise violate applicable law.

FayazX aims to provide reliable coaching services and maintain accurate information on its website and digital platforms.

To the extent permitted by applicable law, we are not responsible for losses arising from circumstances outside our reasonable control, interruptions to third-party services, or a client's failure to provide accurate information or follow relevant safety guidance.

Clients remain responsible for training within their capabilities, disclosing relevant health information, and following appropriate medical advice.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot legally be excluded or limited.

These terms do not remove any consumer rights or remedies available under applicable law.

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our services, infringement of another person's rights, or material breach of these terms.

This provision does not make you responsible for losses caused by FayazX's own unlawful conduct or remove any rights available to you under applicable law.

You may discontinue your participation in a coaching program by contacting FayazX.

Any refund arising from cancellation will be assessed according to Section 14 and applicable law.

FayazX may suspend or terminate coaching where reasonably necessary, including circumstances involving:

• Abusive, threatening, or seriously inappropriate conduct.
• Fraudulent or materially misleading information.
• Unauthorised sharing or commercial distribution of coaching materials.
• Misuse of app access or attempts to compromise account security.
• Non-payment of fees when due.
• Health or safety concerns that make continued participation inappropriate.

Where reasonably practicable, we will explain the reason for suspension or termination.

Any payment or refund consequences will be handled according to the agreed program terms and applicable law.

We may update these Terms and Conditions to reflect changes in our services, business practices, website features, or legal obligations.

Updated terms will be published on this page with a revised "Last updated" date.

Material changes affecting existing clients will be communicated where appropriate.

Changes will apply subject to applicable law and existing contractual commitments.

We encourage you to review this page periodically.

These Terms and Conditions are governed by the laws of India.

If a dispute arises, we encourage you to contact FayazX first so that we can attempt to resolve the matter fairly.

Where a dispute cannot be resolved informally, it may be referred to the appropriate courts or other legally available dispute resolution mechanisms in accordance with applicable law.

Nothing in these terms restricts your right to approach a competent consumer commission or other authority where legally entitled to do so.

For questions about these Terms and Conditions, coaching services, or cancellation and refund requests, please contact us through the details above.